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|Guest •||April 16, 2019|
Our Spring Break
We booked this hotel stay during the Spring break Vacation in LA. I was bit upset when I arrived the hotel because the hotel pool was closed due to construction. It was not big deal becuase we had planing to go to Disney land and Universal Studio. @ our the checking Frank helped us and man he is a really good guide.( If you are visiting first time to LA ask him where to go) He went out of his way and gave us places to visit like Griffith Observatory Center, Getty Museum and the Garden, and he helped us to manage our time and by giving us the ways to avoid the heavy traffic and get easily to where we want to get and ect.... The breakfast they serve is a good start for our day. Kids love the pancake and waffles. I sould say their rooms are well arranged and clean. Beds are super comfortable. Everytime we request some thing they assist us cheerfully. Love this place and Thank for making our Vacation a Memorable one...
|Guest •||April 12, 2019|
Best of best
My husband booked Americas Best Value inn El monte for my birthday. As soon as we walked in to the lobby we loved the place. Great welcoming staff, fresh smell in the lobby.... We were check in by Frank, since it's my birthday he offered us a suite for a $30 extra.( which normal price would be $165) As we walked in to the room I was surprised with the room. It was a big room with King size bed. Best thing it had a Jetted Tub which we never expected. The room even had a Microwave and a Refrigerator and a huge TV with premium Cable Channels. The breakfast was great. It came with make your own waffles,pancakes, juice(3 choices) coffee, bagels with cream cheese, cereals (3 choices), milk(even soy milk), Fruits,ect.... During the breakfast we saw the were doing construction at the pool. Got to know that the they are making the breakfast area more bigger and a fitness room coming up. At the check out we saw Frank and he gave us a souvenir from the hotel. (Thank you Frank for the surprise room and the birthday souvenir) WILL BE BACK SOON TO ENJOY YOUR LOVELY ACCOMMODATIONS & GREAT SERVICE
|Guest •||October 07, 2018|
simple and economic
I arrived at about 11 pm and left at 7:30 am. The bed was comfortable, the air conditioning worked well, the water was hot, everything was very clean, they have coffee in the room. I used the hair dryer and the iron and had a quick cup of coffee in the small sort of breakfast room ( they offered lots of carbs) on the second floor. The staff (I met Frank and Adriana) was fantastic and helped me get my Uber ride and explained the distances etc. I never had to wait to talk to them. I highly recommend staying here
|Guest •||July 17, 2018|
Bad if you need internet
American best How low can I rate it? A hotel that use internet connection as a tool to annoy customers is really bad. First, for two guests they only give you one username and password and they only allowed one connection from that username. Then the first username is wrong. The second is right but again only one device. Then you have to bag the front desk for another one. Too much. Is easier to post a bad review of the hotel like I'm doing. The shower was more cold then warm. Didn't bother to call reception about that since the bath tube was semi clogged. So I give up on long shower and decided leave tomorrow morning. Even we have a longer stay at City of Hope hospital. Will find a better hotel near by. Never will book another Best Western again. If I have to bag for internet and hot water , the hotel do not deserve my money